SMS Terms

The program

US Home Assistance offers text messages to people who opt in on our sign-up form at ushomeasistance.com/get-listings.html. There are two kinds of messages, and each needs its own consent:

• Service updates and account notifications. If you tick the first consent box, you’ll receive recurring automated texts from US Home Assistance, such as listing alert notices and updates about your sign-up and preferences.
• Marketing communications and promotions. If you tick the second consent box, you’ll also receive marketing texts and promotions from US Home Assistance.

Both boxes are optional and unchecked by default. You can receive our email alerts without agreeing to any texts.

How you opt in

You opt in by entering your mobile number on our sign-up form and ticking one or both text message consent boxes. By doing so, you confirm that you are the account holder or an authorized user of that mobile number and that you are at least 18 years old. We keep a record of your consent, including the date, time and page where you gave it.

Message frequency

Message frequency varies, depending on the listings and updates that match the preferences you chose and on which kinds of messages you agreed to receive.

Cost

US Home Assistance does not charge for text messages. Message and data rates may apply according to your mobile plan. Contact your wireless carrier for details about your plan.

How to opt out

You can cancel at any time. Reply STOP to any message from us. You’ll receive one final message confirming that you’ve been unsubscribed, and we won’t send further texts unless you opt in again. Opting out of texts doesn’t unsubscribe you from emails; use the unsubscribe link in any email for that.

If you’d like to stop only marketing texts but keep service updates, tell us through our contact form and we’ll update your preferences.

How to get help

Reply HELP to any message for information on how to reach us and how to opt out. You can also contact us through our contact form.

Carriers

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and coverage, and we can’t promise that every message will be delivered.

Changing your number

If you change or give up your mobile number, please reply STOP from that number first, or tell us through our contact form, so our messages don’t go to the number’s next owner.

Privacy and no sharing

We do not sell, rent, trade or share your personal information with third parties for their marketing or promotional purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging opt-in data and consent will not be shared, sold, rented, or disclosed to any third parties or affiliates for their own marketing purposes. We use service providers only as needed to deliver messages and operate our services. Read our Privacy Policy for details.

Related terms

These SMS Terms are part of our Terms & Conditions. If anything here conflicts with the Terms & Conditions on the subject of text messages, these SMS Terms apply.

Contact

Questions: use our contact form.